Shipping Receiving and Traffic Clerks
Verify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products
Training Provider(s):
Annual Median Wage:
$36,171.20 ($17.39 per hour)
Education:
High school diploma or equivalent
Skills
Coordination
Adjusting actions in relation to others' actions.
Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Speaking
Talking to others to convey information effectively.
Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
Clerical
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
Work Tasks
Respond to customer problems or complaints.
Package objects for shipping.
Prepare documentation for contracts, transactions, or regulatory compliance
Record shipping information
Inspect shipments to ensure correct order fulfillment
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