Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Talking to others to convey information effectively.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times