Career Starter - mariposa County
Tour Guides
Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries
Annual Median Wage:
$38,958.40 ($18.73 per hour)
Education:
High school diploma or equivalent
Skills
Speaking Talking to others to convey information effectively.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Service Orientation Actively looking for ways to help people.
Coordination Adjusting actions in relation to others' actions
Knowledge
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
History and Archeology Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Work Tasks
Provide attraction or event information to patrons.
Respond to customer inquiries.
Guide patrons on tours.
Teach daily living skills or behaviors.
Monitor patron activities to identify problems or potential problems.
Ladder
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