General and Operations Managers
Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services
Training Provider(s):
Annual Median Wage:
$96,699.20 ($46.49 per hour)
Education:
Bachelor's degree
Skills
Coordination
Adjusting actions in relation to others' actions.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do
Speaking
Talking to others to convey information effectively
Knowledge
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Work Tasks
Inspected printed materials or other images to verify quality.
Collect samples of materials or products for testing.
Evaluate quality of materials or products.
Read work orders or other instructions to determine product specifications or materials requirements.
Review blueprints or other instructions to determine operational methods or sequences.
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